Terms & Conditions

These terms govern your use of Mobz Kitchen and any order you place with us. By using the site or ordering, you agree to them.

1. Ordering

Placing an order is an offer to buy. Your order is accepted when we confirm it. Prices are shown in pounds sterling (£) and include applicable taxes unless stated otherwise. We may decline or cancel an order (for example if an item is unavailable) and will refund anything already paid.

2. Prices & payment

Prices and minimum-order rules are as shown at checkout. Payment is taken through our payment provider. Delivery fees are calculated from your postcode and shown before you pay.

3. Delivery & collection

We aim to deliver or have your order ready at the agreed time, but times are estimates. Please give accurate address and contact details; we're not responsible for delays caused by incorrect information or events beyond our control.

4. Cancellations & refunds

As food is prepared fresh to order, cancellation may not be possible once preparation has begun. If something is wrong with your order, contact us promptly and we'll make it right in line with your legal rights.

5. Allergens

Tell us about allergies before ordering. Our kitchen handles common allergens and we cannot guarantee any dish is allergen-free.

6. Your account

Keep your login details secure. You're responsible for activity on your account. Don't misuse the service or attempt to disrupt it.

7. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our liability is limited to the value of the affected order.

8. Contact

Questions about these terms? Contact [contact@yourdomain]. Registered business: [Registered company name], [registered address].